Refund Policy

Refund Policy

At My Dynamic VA, we strive to ensure that our clients are fully satisfied with our services. If for any reason you’re not completely happy with your purchase, we offer a straightforward refund policy as outlined below:

1. Refund Eligibility

You are eligible for a full refund if:

  • You request the refund within 30 days of purchasing our services.
  • The services rendered did not meet the agreed-upon standards or scope.

2. Conditions

Refunds will only be granted if:

  • The issue was reported within the first 30 days of service.
  • The request is based on legitimate concerns or service shortcomings.
  • A clear explanation is provided as to why the services were unsatisfactory.

3. Non-Refundable Cases

Refunds will not be granted in the following cases:

  • If services have been rendered in full and completed as per the agreement.
  • Any dissatisfaction reported after the 30-day refund period.

4. How to Request a Refund

To request a refund, please contact our support team at:

  • Email: [Your email address]
  • Phone: [Your contact number]

Include your account information and a detailed explanation of the issue. We will review your request and respond within 3-5 business days.

5. Refund Process

Once approved, your refund will be processed, and the credit will be automatically applied to your original payment method within 7-10 business days.